|
|
|
|
The objective of ALH Systems Ltd is to design, manufacture, market and sell products and services to customers' requirements at the required time, at the correct cost, each and every time a transaction occurs. ALH Systems Ltd recognise that customer satisfaction is paramount. In pursuit of this objective, procedures and standards will be regularly reviewed and improved in order to achieve excellence. This will be achieved by holding management reviews at least twice per year when all matters relating to quality and efficiency will be analysed. The directors will, as a result of these reviews, set target levels of improvement which will be checked at the next review, thus attempting to continually improve systems and work methods. All employees will be informed of the results of this review. In order to achieve the objective, the responsibility will fall upon all employees within ALH Systems Limited. Improvements will be regularly quantified in terms of process cost, time etc. The directors are committed to the achievement of the objective and will show their commitment to all employees through involvement, education and training. In particular, employees will be made aware of the importance of the quality management system.
Issue : 2 Date : Sept 09
|
|
|
